Call now! (ID:300500)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A popup will appear. It comprises detailed info about all the actions that you can perform on the page in question. Each pop-up window shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge variety of educational videos describing how to use our hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you are looking for, have a peek at our comprehensive FAQ section, which contains questions asked by real individuals and offers real solutions. We frequently update our Frequently Asked Questions section with new entries in order to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, we have a excellent team of client support engineers available 24-7 and ready to assist you with any question. Each trouble ticket you send will be responded to within one hour (the average trouble ticket response time being about 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 300500

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com